Tigy AI
Tigy AIVoice agentsBuild conversations for phone and webIntegrationsConnect agents to your systemsControl and reliabilityTest, monitor, and refine agents
Explore the platformSupport agentsAnswer common questions and route requestsLead qualificationUnderstand each contact's needsHow it worksGo from setup to live callsPricingFind a plan to get startedDocsLearn how to configure your agent
Areas of focus
TelecommunicationsFinancial servicesHealthcareTechnologyRetail and e-commerceMedia and entertainmentTravel and hospitality
Use cases
Customer supportLead qualificationAI receptionist
Business profiles
EnterpriseStartups
How it worksDocsBlogPricing
Platform
Voice agentsIntegrationsControl and reliability
Solutions
TelecommunicationsFinancial servicesHealthcareTechnologyRetail and e-commerceMedia and entertainmentTravel and hospitalityCustomer supportLead qualificationAI receptionistEnterpriseStartups
How it worksPricingDocsBlog
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AI voice agents for customer support and sales.

Help customers, qualify leads and book appointments. AI agents connected to your systems.

Create my agent

One appointment booked.

Hi, you've reached Sorriso Dental Clinic. How can I help today?

From idea to first call.

Start with a goal

Set what the agent solves and who it helps.

Test the agent’s response

Listen to a test call and refine the conversation.

Connect your number

The agent answers calls that come through this line.

Every conversation moves your business forward.

EXPLORE THE PLATFORM Create an agent
＋

Appointment scheduling

Create an agent
Hello, you reached NutriVida. How can I help today?

Build and improve your agent.

EXPLORE THE PLATFORM Create an agent

Design the right experience for your agent

Configure voice, language, knowledge base and agent prompt. Then connect the tools your team already uses — all in one place.

Tigy AI
My workspace
Overview
Agents
Settings
Models
Telephony
Tools
Knowledge base
Analysis
Call history
Reports
Management
Billing
Workspace
Initial greeting
The agent's first message.
Hi, I'm Lia. How can I help?
Prompt
Define what the agent should do, say and avoid.

# AGENT ROLE

You are a voice agent who helps customers test features and resolve questions during a call. Speak naturally, clearly and briefly.

## OPENING

Greet the caller, introduce yourself, and ask for their name and how you can help. Do this in one natural statement. Mention the company only if you know its name.

## CALL GOAL

Understand what the caller wants to test before giving guidance: software, a product, or another feature. Ask one question at a time to identify the issue and expected outcome.

### SOFTWARE TESTING

Ask for the version and platform. Check for errors or messages and whether there is a test script to follow. Then guide the caller step by step.

### PRODUCT TESTING

Find out which function is being tested, under what conditions, and whether tools or equipment are needed. Confirm each result before moving on.

## DURING THE CONVERSATION

Answer questions and objections without losing context. Do not repeat questions the caller has already answered. If an essential detail is unclear, simply ask them to repeat it.

## SPEECH AND UNDERSTANDING

Use short sentences and a warm tone. If the call is noisy, clarify only when it affects the next step. Do not mention transcription errors.

## LIMITS

Do not invent information or promise emails, callbacks, or ticket numbers without an available tool. Do not mix speech to the caller with a tool call in the same response.

## CLOSING

Recap the steps taken, check whether there are any remaining questions, and close with a brief goodbye when the caller is done.

Voice
Models
Knowledge
Advanced
Voice and audio

Set the voice

Provider
Tigy AI
Voice
Isabella
Model
Tigy AI TTS
Language
English
Speed1.00x
SlowerFaster
Voice volume100%
QuietLoud
Ambient noise

Actions connected to your operation

Connect APIs to look up data and complete tasks in the systems you already use.

Launch with confidence

Make test calls in your browser, review the responses and refine the agent before customers call.

I bought a pair of shoes in the wrong size. Can I exchange them for size 39?

Understand every conversation and improve

See calls, duration, credits and transfers in reports. Review history and transcripts to find what to improve.

Tigy AI
My workspace
Overview
Agents
Settings
Models
Telephony
Tools
Knowledge base
Analysis
Call history
Reports
Management
Billing
Workspace

Reports

Compare call volume and usage by agent.

All agentsWeekly
21–27 set·America/Sao_Paulo

Period snapshot

12calls

Calls in this date range

Talk time
45 min

Total duration in calls

Conversation credits
45

Based on conversation time

Call transfers
2

Calls with an XFER status

Calls by status

See how conversations ended across the selected period.
12 calls
  • Completed successfully8
  • Ended by caller2
  • Not completed1
  • Ended due to inactivity1
Highest call volume
Support agent12 calls
Most talk time
Support agent45 min

Flexible pricing for your needs

Every feature in every plan. Choose the credit volume for your operation.

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Let AI take the next call.

CREATE MY AGENT

Frequently asked questions

Test your agent in the browser, then connect a number to receive phone calls.

Choose the voice and language in your agent settings. Available options depend on the provider and model you select.

You can create and test your first agent in minutes. Start with simple instructions and refine the flow after listening to test conversations.

Yes. Connect APIs, webhooks and custom tools to look up data and take action during a conversation. Some integrations require technical setup.

Use reports to review calls, conversation time, credits, transfers and performance by agent. Call history includes recordings and transcripts.

Not to get started. Configure the agent with text instructions or the visual editor; advanced integrations may require technical help.

Tigy AI

PRODUCT

  • Voice agents
  • Integrations
  • Control and reliability
  • Demos
  • How it works
  • Pricing

Solutions

  • Telecommunications
  • Financial services
  • Healthcare
  • Technology
  • Retail and e-commerce
  • Media and entertainment
  • Travel and hospitality

Use cases

  • Customer support
  • Lead qualification
  • AI receptionist

Business profiles

  • Enterprise
  • Startups

Legal

  • Legal center
  • Terms of service
  • Privacy
  • Cookies

Resources

  • Blog
  • Documentation
  • AI documentation
  • Contact us

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