Call reception
Define the approved administrative information.
A more thoughtful first point of contact.
Help clinics and care teams organize administrative calls, answer general questions, and connect patients with the right support.
More time for the work that needs a care team
Administrative questions
Configure reception and transfer flows.
Escalation to care teams
Review the experience with your team before launch.
For different healthcare organizations
Organize appointments and keep your team close to the care journey.
Appointments and reminders
Book, confirm, and change appointments without overloading reception.
Billing and payments
Answer administrative questions and route billing issues.
Patient records
Organize registration details before an appointment.
Patient questions
Share approved information about hours, locations, and services.
Patient support
Appointments
Administrative support across the patient journey
Designed for healthcare operations
Explore the platformConnect your existing systems
Configure tools and APIs approved by your organization.
Set the voice and instructions
Adjust the agent's voice and guidance for each interaction.
Define the agent's scope
Choose which information, answers, and actions are available.
Route cases to your team
Send requests that need specialist attention to the responsible team.
Shape workflows around your operation
Organize questions and next steps around your established processes.
Organize after-hours follow-ups
Record requests when your team is unavailable and prepare the next step.
Make every conversation count.
Frequently asked questions
What can the agent handle for healthcare?
You choose the topics, information, and actions available to the agent. Start with hours, locations, and services and define when the conversation should be routed to your team.
Can the agent transfer a call to a person?
Yes. Set the conditions for a transfer and the team that should receive the request.
How can I test a workflow before launch?
Try scenarios such as hours, locations, and services, review the responses, and adjust the flow before connecting it to customers.