Faster triage
Choose a support or sales flow.
Support that keeps pace with your product.
Create voice conversations that receive requests, qualify opportunities, and connect users with your team with more context.
Resolve requests and move sales conversations forward
Context-rich leads
Add product knowledge and questions.
Organized support
Test scenarios and review each conversation.
For technology companies of every kind
Guide buyers and sellers.
First-line product support
Choose a support or sales flow. Use the configured information and route exceptions to the right team.
New customer qualification
Add product knowledge and questions. Use the configured information and route exceptions to the right team.
Demo scheduling
Test scenarios and review each conversation. Use the configured information and route exceptions to the right team.
Routing to specialists
Choose a support or sales flow. Use the configured information and route exceptions to the right team.
User support
First-line product support
Built for every product touchpoint
Built for technology companies
Explore the platformConnect your existing systems
Configure tools and APIs approved by your organization.
Set the voice and instructions
Adjust the agent's voice and guidance for each interaction.
Define the agent's scope
Choose which information, answers, and actions are available.
Route cases to your team
Send requests that need specialist attention to the responsible team.
Shape workflows around your operation
Organize questions and next steps around your established processes.
Organize after-hours follow-ups
Record requests when your team is unavailable and prepare the next step.
Make every conversation count.
Frequently asked questions
What can the agent handle for technology?
You choose the topics, information, and actions available to the agent. Start with first-line product support and define when the conversation should be routed to your team.
Can the agent transfer a call to a person?
Yes. Set the conditions for a transfer and the team that should receive the request.
How can I test a workflow before launch?
Try scenarios such as first-line product support, review the responses, and adjust the flow before connecting it to customers.