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Tigy AI Blog

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Preparing knowledge documents

How to prepare documents for an agent's knowledge base

GuidesSep 3, 2026

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API failures in voice agents: troubleshooting and caller responses

GuidesAug 22, 2026

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Voice agents for software support: inquiries and incidents

Use casesMay 20, 2026

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Business telecom

AI voice agents for business telecom: initial triage

Use casesJul 4, 2026

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Financial service

Voice agents for financial services: administrative support

Use casesJun 6, 2026

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Multilingual voice support

Multilingual voice agents: preparing and testing customer service

GuidesJul 8, 2026

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STT, LLM and TTS: how voice agent architecture works

GuidesAug 4, 2026

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Conversational and generative AI

Conversational and generative AI: differences in customer service

GuidesMay 3, 2026

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Interruptions and turn-taking in AI voice agents

ProductJul 15, 2026

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Confirming names and numbers

How to confirm names, dates and numbers with voice agents

GuidesJun 5, 2026

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How to choose a voice and test your AI agent's vocabulary

GuidesOct 1, 2026

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Consistent cross-channel support

AI agents across phone, browser and text: consistent service

InsightsAug 8, 2026

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