Documentation / Data export and deletion
Data export and deletion
Request an export or review account and workspace deletion.
The privacy area supports export and deletion requests. Choose the operation by resource: your personal account and the team's workspace are different resources.
Export your data
- Open Settings and find Your data and access.
- Click Request export.
- Use Refresh requests to track its state.
- When ready, click Download JSON before the export expires.
- Store the file according to your export's purpose.
Exports are delivered as JSON. They may contain personal information; share only with people who need access. Exporting data does not delete your account.
Distinguish deletion requests
| Operation | Review before requesting |
|---|---|
| Account | Personal access, workspace memberships and account-linked integrations |
| Workspace | Agents, team, data and integrations in the selected workspace |
Resolve workspaces you own before removing your account. Removal disables access; shared, financial and call records remain subject to retention.
Read the interface's confirmation and enter DELETE in the indicated field. Verify the resource and account before confirming, then track the request's result.
Do not delete a workspace just to remove a team member. Use Members and permissions instead.
Conversation data
To review a specific conversation, use Runs and usage. A call transcript/recording and an account export serve different purposes.
This guide covers export/deletion requests. For data handling and obligations, consult the legal center in the header and the documents applicable to your agreement.