Documentation / LLM
LLM
Voice Agents use LLM (Large Language Models), which are trained to understand the conversational context, and respond to users.
Tigy AI provides a managed LLM for every voice agent. The model and provider are selected and maintained by Tigy AI; users do not choose or configure an external LLM.
Warning
LLM providers receive the data needed to generate responses, such as prompts, conversation history, model settings, and any configured tool/function definitions or tool call context. Review the provider's data processing, retention, model training, and regional hosting policies before using sensitive data.