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Documentation / Internal Fallbacks

Internal Fallbacks

How Tigy AI keeps voice agents available when an AI component is unavailable.

Internal fallbacks

Tigy AI has internal fallbacks for all three voice components: LLM, speech-to-text, and text-to-speech. If a component becomes unavailable, the platform can continue the call using its internal fallback path.

The specific primary and fallback providers are managed internally and are not user-configurable. Fallback handling requires no user configuration.

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